Terms of service

1. Acceptance of Terms

By accessing and using the Luzivie website (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.

2. User Agreement

2.1 You must be at least 18 years old or have parental consent to make purchases on Luzivie.

2.2 You agree to provide accurate account information and maintain the confidentiality of your login credentials.

2.3 Prohibited activities include: fraudulent transactions, unauthorized commercial use, and any unlawful conduct.

3. Product Information

3.1 We strive for accuracy in product descriptions (including dresses, jumpsuits, and other apparel) but cannot guarantee all details are error-free.

3.2 Colors may vary slightly due to monitor settings and photography lighting.

4. Limitation of Liability

4.1 Luzivie shall not be liable for any indirect, incidental, or consequential damages arising from product use or Site access.

4.2 Our maximum liability for any claim related to our products shall not exceed the purchase price of the item in question.

5. Intellectual Property

5.1 All content (logos, product designs, images) are the exclusive property of Luzivie and protected by copyright laws.

5.2 Unauthorized use of any Site content for commercial purposes is strictly prohibited.

6. Refund Policy

6.1 Returns are accepted within 14 days of delivery for unworn, tagged items with original packaging.

6.2 Final sale items (marked as such) are not eligible for returns.

6.3 Refunds will be processed to the original payment method within 7-10 business days after we receive returned items.

7. Dispute Resolution

7.1 Any disputes shall first attempt resolution through our customer service team.

7.2 Unresolved disputes may be submitted to binding arbitration in accordance with the laws of our jurisdiction.

7.3 You agree to waive any right to participate in class-action lawsuits against Luzivie.

8. Policy Updates

We reserve the right to modify these Terms at any time. Continued use of the Site constitutes acceptance of revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of China.